Contact Us
🖤 NEED TO GET IN TOUCH?
Whether you have a question about placing an order, need a little help choosing the right option, or have a question about an existing order, we're happy to help.
💜 Please use the contact form below to get in touch.
If your query is about an existing order, please include:
- The name the order was placed under
- Your order number
This helps us find your order quickly and get back to you with the right information.
🖤 Prefer email?
You can also reach us directly at alt.originals.encore@gmail.com
We're a small business, so please allow a little time for us to get back to you. We promise we're not ignoring you; we're probably somewhere between the sewing machine, a pile of orders and a cup of coffee! ☕😂
💜 Already checked our FAQs?
You might find your answer there, so it's worth having a quick look before getting in touch.